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Where do you have or need coverage?

Select a state for information that's relevant to you.

Information for California

Welcome California Federal Employees

Welcome back to information on the benefit plans we offer federal employees.

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Plans for California Federal Employees

Anthem Blue Cross Select HMO plan.

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Anthem Protect, a short-term disability plan.

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California State Consultants

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Customer Service and Support

Have questions about a claim, need help finding a provider, or have a question about a medical facility? We’re here to help. Call during our business hours or mail claims to the addresses provided.

Customer Service Hours

Customer service hours only, not applicable to the Anthem Blue Cross Select HMO hours
7 a.m. to 5 p.m. (PST) Monday – Friday

Anthem Blue Cross (PPO)

For information about hospitals, surgery centers and other medical facilities:
call 800-284-9093

Send claims for hospitals or other medical facilities to:
Anthem Blue Cross
PO Box 105557
Atlanta, G A 30348-5557

Blue Shield of California (PPO)

For information about physicians and other healthcare providers:
call 800-824-8839

Send claims for doctors or other healthcare providers to:
Blue Shield of California
PO Box 272510
Chico, C A 95927

Anthem Blue Cross Select HMO

For help with your Anthem Blue Cross HMO plan:
call 800-235-8631
8:00 a.m. to 8:00 p.m. (PST) Monday - Friday

Blue Cross and Blue Shield Service Benefit Plans

Select a tab to see information on our benefit plans.


Helpful Links & Resources

In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan.
 
® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2022 Anthem Blue Cross. Serving California.
 
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2022 The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.