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Help for Members Impacted by flooding in Indiana

October 17, 2022

We are making temporary changes to health plan benefits to provide relief for members who live in Indiana and are impacted by recent flooding. The changes are in effect for Ohio, Jefferson, and Switzerland counties from September 2, 2022, through December 16, 2022.

For assistance during this emergency, please call us at 833-285-4030

We are available Monday through Friday, 8 a.m. to 5 p.m. ET.

Health plan premiums

  • If you receive a bill directly from Anthem for your monthly insurance premium and are experiencing financial difficulties as a result of the emergency, you have more time to pay your bill. Please call us at 833-285-4030 to discuss options.

These relaxed guidelines are in effect for Ohio, Jefferson, and Switzerland counties from September 2, 2022, through December 16, 2022.  

The time period for updated support and care may change based on the conditions. Please check back here for updates.

If you need additional support, please call us at 833-285-4030.

Additional resources

For additional support, check these state resources:

Indiana Department of Insurance
Indiana FEMA resources

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In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan.
 
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