Welcome Missouri Federal Employees
Welcome back to information on the benefit plans we offer federal employees.
Plans for Missouri Federal Employees
Blue Preferred®, a point-of-service and a health maintenance organization.
Anthem Protect, a short-term disability
plan.
Missouri State Consultants
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Customer Service and Support
Have questions about a claim, need help finding a provider, or have a question about a medical facility? We’re here to help. Call during our business hours or mail claims to the addresses provided.
Anthem Blue Cross and Blue Shield Missouri
Customer Service Hours
Only applicable to Anthem Blue Cross and Blue Shield Missouri, not Blue Preferred HMO
8 a.m. to 5:30 p.m. (EST)
Monday – Friday
General Information
call 800-392-8043
Send Claims To
PO Box 105557
Atlanta, G A30348-5557
Blue Preferred HMO
Customer Service Hours
8:30 a.m. – 5:30 p.m. (EST) Monday, Tuesday, Wednesday & Friday
9:00 a.m. – 5:30 p.m. Thursday
General Information
call 888-811-2092
Blue Cross and Blue Shield Service Benefit Plans
Select a tab to see information on our benefit plans.
